Total Engine Support (TES)
Our Client
Total Engine Support (TES) was established in 1995 to provide professional, independent aircraft engine maintenance management services, and delivering cost effective technical, commercial and logistic management for aircraft engine portfolios. TES has established itself as the leading independent provider of commercial aircraft engine maintenance management services.
Key Facts
Over 60 customers worldwide
Over 500 engines valued at $2bn+ under their management
ISO9001 -- 2000, AS9100, AS9120:2002, AS9100:2004 and FAA AC 00-56A quality accredited, certified Investors in People -- structured staff development programs
The Issues
The 60 staff who were to take part in the event worked on a number of different sites. There is little doubt that getting people to think and work as a team is much easier if they are working together in the same building or area. The more people are separated by physical distance the more difficult working as a unit becomes.
Objectives
The overall objective of the day was to illustrate the value of all employees and to break down any cross functional barriers.
Solutions
A competitive team event was devised in consultation with the client which sought to resolve the issues highlighted and meet the client objectives for the event. The group would be encouraged to reflect on their learning and incorporate resolutions to transfer back to the work environment.
Programme
Interspersed throughout the team event were regular review sessions. Supplementing the experiential learning phases were sessions on team building theory, which touched on topics such as team building versus team working and communication. Areas such as team identity, the communication process, sharing skills and ideas, being open and supporting one another, working closely together on real tasks and getting to know one another were also focused on.
Staffing
Call of the Wild’s expert team of facilitators for the event were led by Dave Thomas, Call of the Wild’s Head Facilitator
Outcomes
The Company were very pleased with the benefits they derived from the event. They experienced tangible positive changes in behaviour back at the workplace which met their objectives of the event.
