Effective Communication
Communication Skills and Influencing Others
Communication – The meaning of communication is the response it elicits. Both parties are responsible for a communication transaction. As Steven Covey said in his book “Seven Habits of Highly Effective People” :-
“Seek first to understand and then to be understood.”
Communicate Your Message – Get Your Message Across
Effective communication is the key to successful business. This is at all levels:-
– you must make your message understood
– you must receive/understand the intended message sent to you
In spite of the increasing importance placed on communication skills, many people continue to struggle, unable to communicate their thoughts and ideas effectively, unable to sell the benefits of their product to their potential client, unable to close that once in a lifetime deal. This inability makes it difficult for them to perform to their full potential in the workplace, and can inhibit the prospects of promotion. To get your message across, you must understand what your message is, what audience you are sending it to, and how it will be perceived.
Communication Theory – Understanding Perspectives
This communication skills training activity enables participants to gain feedback on the effectiveness of their communication methods, and to establish the different styles of communication and the impact they have on others. If you know the theory and understand the dynamics of the process you can then develop the skills you already have and the things you already do well, rather than focusing on what’s wrong or what needs to be fixed.
Effective Communication Skills
We look at learning to communicate, the power of the human mind, unconcious filters and understanding your identity. We concentrate on environmental behaviour and analyse, using our model, our own and other peoples behaviours and how these influence how we communicate with each other.
Programme Objectives
- Achieve a strong focus on your business goals and objectives
- World class performance from your team
- Enhanced skills to boost productivity and quickly
- Encourage extraordinary performance from people for increased sales
- Outperform the competition – a competitive edge
- Increase your profits with lasting results
